Easy as following a link
No downloads or apps needed, after booking you will be sent a link to the virtual waiting room. The vet will then connect the call and you can start talking straight away.
Our team of experienced, qualified veterinarians offer video call, voice call or messenger consultation options.
Often your regular vet will have a very busy schedule and may not have the time to talk through your pet's condition and answer all your questions, the online vet can help increase your knowledge and confidence in managing your pet's condition.
Particularly in New Zealand, some people can live quite far away from their regular veterinarian so online veterinary consults can help bridge the gap and increase the quality of care you can offer your pet.
Unsure if you need to visit the vet? we can talk through your pet's issue outlining potential causes, treatment options and prognosis with you.
No question is too big or small, we are here to help!
Rubi & Charli
Itsuki was the best! She was very patient with our young Bulldog and showed a great deal of compassion. We found she was honest, flexible with her time when meeting with us, and no hidden fees (great value)! She and Louise have all our business in the future for our two dogs and two cats. We have told all our friends and acquaintances that she is the only person to take their pets to. For many decades we have been frustrated with the Veterinary system in New Zealand. We do feel that our beloved pets are often looked at as “revenue generating business units”. This is categorically not the case with Itsuki. We highly recommend her to all. We trust their business will continue to grow.
Paul and Helen
Was very impressed with your service, quick easy and very friendly vet. Thanks for helping us get Tyson well.
I so very much appreciate you going above and beyond for us. I really cant thank you enough and would not hesitate to recommend your services.
JJ & Nagi
We wholeheartedly trust Itsuki with our two dogs! Her expertise in caring for sighthounds is unmatched, and her gentle approach speaks volumes. Itsuki's compassionate demeanor and deep understanding of our sensitive boy, Jack-Jack, have truly put our minds at ease. It's evident that she genuinely cares for our pet, prioritising their well-being above all else. Without hesitation, we highly recommend her to anyone in search of exceptional care for their furry companions.
FREQUENTLY ASKED QUESTIONS
HOW DO ONLINE CONSULTS WORK?
Simple! Choose a time and day that suits through our online booking system, give a brief description of the problem and you will be given instructions to join our online video conferencing waiting room. No software downloads required!
WHEN SHOULD I TALK TO A VET ONLINE?
New pet ownership, nutritional advice, behavioural problems, if your unsure if its worth going to the vet or not, non urgent or ongoing conditions and many more!
WHAT IS THE COST?
15 minute consult with a veterinarian: $39.0 NZD. While we are based in New Zealand we also can provide advice to other countries.
CAN YOU PRESCRIBE MEDICATIONS ONLINE?
Vets in N.Z. are currently unable to prescribe medications without a physical examination. If you already have a prescription, we can supply the medication for you.
WHAT TYPE OF COMPUTER DEVICE DO I NEED?
It is recommend to have some sort of camera so our vets can see your pet. Acceptable cameras include Smart phones, tablets, laptops and webcams.
HOW LONG IS A CONSULTATION?
Consultations last 15 minutes and a summary of the consultation will be emailed within 1 hour, so you can take this straight to your regular Vet if required.
WHAT TYPES OF ANIMALS DO YOU SEE?
Currently we have experienced small animal veterinarians consulting on dogs and cats.