CONVENIENT, TRUSTWORTHY, EASY.

We know how much you love your pet, and how stressful it is when they are unwell. We offer an affordable, video-conferencing consult vet service, as well as an online store with a wide range of flea, worming and pet supplies which provides maximum convenience to pet owners, minimal stress to pets and reduces the possibility of an unnecessary vet trip. 

The team consists of experienced, New Zealand Vet Council registered and caring Kiwi veterinarians.

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SERVICES

Our team of experienced, qualified veterinarians offer video call, voice call or messenger consultation options.

Often your regular vet will have a very busy schedule and may not have the time to talk through your pet's condition and answer all your questions, the online vet can help increase your knowledge and confidence in managing your pet's condition. 

Particularly in New Zealand, some people can live quite far away from their regular veterinarian so online veterinary consults can help bridge the gap and increase the quality of care you can offer your pet. 

Unsure if you need to visit the vet? we can talk through your pet's issue outlining potential causes, treatment options and prognosis with you.

No question too big or small we are here to help.

 

IS IT AN EMERGENCY?

Let us guide you through the decision to go to emergency vet hospital or not.

Sometimes its hard to know if a situation requires urgent care. By talking to our vets online we can help identify the urgency of the problem and advise on what to do next.

FREQUENTLY ASKED QUESTIONS

 

HOW DO ONLINE CONSULTS WORK?

Simple! Choose a time and day that suits through our online booking system, give a brief description of the problem and you will be given instructions to join our online video conferencing waiting room. No software downloads required!

WHEN SHOULD I TALK TO A VET ONLINE? 

New pet ownership, nutritional advice, behavioural problems, if your unsure if its worth going to the vet or not, non urgent or ongoing conditions and many more!

WHAT IS THE COST?

15 minute consult with a veterinarian: $32.50

CAN YOU PRESCRIBE MEDICATIONS ONLINE?

In N.Z. we are currently unable to prescribe medications without a physical examination, so are unable to offer this service online.

WHAT TYPE OF COMPUTER DEVICE DO I NEED?

It is recommend to have some sort of camera so our vets can see your pet. Acceptable cameras include Smart phones, tablets, laptops and webcams.

HOW LONG IS A CONSULTATION?

Consultations last 15 minutes and a summary of the consultation will be emailed within 1 hour,  so you can take this straight to your regular Vet if required.

WHAT TYPES OF ANIMALS DO YOU SEE? 

Currently we have experienced small animal veterinarians consulting on dogs, cats, rabbits, guinea pigs and your avian friends. 

 

Our vets cannot prescribe medication or written prescriptions. In an emergency, you should always go straight to a veterinary practice. 

 

These consultations are for advice only and do not replace an in person primary vet- client relationship which is needed to prescribe medication, during an emergency situation and for any diagnostics or surgical procedures. As we are an online service we are here to compliment your existing relationship with your veterinarian and not replace it. 

 

If your pet has an emergency please head straight to your nearest emergency clinic. To find a vet please click here 

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